Planning and Development Services – DATA Group
The Senior Planner within the DATA Group will be responsible for developing, enhancing and maintaining technology applications relating to Planning & Development Services (PDS) day to day business operations, data analysis, processing, and data maintenance; maintaining close coordination and relationship with the Information Technology (IT) Department and other departments to assure integration of all PDS related systems with City-wide Management Information Systems (MIS) goals and objectives. Acts as departmental representative in the planning, development and implementation of a variety of data systems including Land Management/Permitting/Monitoring (Accela) software as a service (SaaS), Electronic Document Review (EDR), Geographic Information Systems (GIS), 311 Customer Relationship Management (CRM), department website administration, and file and plan set electronic retention, digitizing & archiving. Provides project management for specified automated system projects.
The City of Palo Alto is seeking an urban/city planner who’s an expert in technology and land use to serve within the Data, Analytics, and Technology Applications (DATA) group of the Planning & Development Services Department (PDS). Palo Alto is a dynamic community with extremely active infill development projects. The position is an exciting new addition to the Department and will be the point person responsible for Department’s land management/permitting system (Accela), Department website administration, Geographic Information Systems (GIS) needs include, but not limited to, production of maps, spatial analysis and production and maintenance of new and existing feature classes and other GIS-related products. The position will also be the department and City resource for maintaining and analyzing various data sources including land use, census, demographic, housing, employment and the Department’s own data related to Planning entitlements records, building permits, and code enforcement activities. Other main responsibilities include creating and generating detailed reports on development trends, building permit analysis, forecasts and projections as well as department and staff performance metrics. Although not responsible for the day-to-day maintenance of software and database tools, the position will be the point-of-contact on all technology-related issues and will be integral in implementing and coordinating hardware and software technologies within the department.
Essential and other important responsibilities and duties may include, but are not limited to, the following:
- Develop, enhance and maintain the City’s land management/permitting databases and SaaS, and on the City’s GIS platform.
- Manage day to day technology related business operations including EDR software and processes, Entitlement and Building Permitting workflows and processes.
- Serve as the Department’s GIS specialist, coordinator, cartographer, and land use spatial analyst.
- Update and maintain all demographic data for use by all City departments and the public, and supporting data and analysis needs of current and long-range planning, and Development Services.
- Respond to local, regional, and state data requests, reports and surveys.
- Prepare ‘infographics’ & yearly reports for land use, development and other trend data;
- Administration of the Department’s website, facilitate ‘open government’ and ‘open data’ efforts;
- Serving as the Department’s technologist and representative to citywide information technology efforts and keeping abreast of new data products and/or releases;
- Working closely with managers and the Director to implement process improvements with existing software systems and new emerging technologies;
- Developing strategies and tools that will assist in maintaining and accessing data in order to improve process streamlining.
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Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities which would typically be acquired through:
- Bachelor’s degree in Urban Planning, Architecture, Historic Preservation or a directly related field from an accredited college or university. An advanced degree is highly desirable. And,
- Five years of suitable professional experience in urban planning or transportation planning and/or development services (Building/Permitting/Inspections).
- A master’s degree in planning or a related field can be used as substitute for up to two years of experience.
- Possession of a valid California Driver’s License.
- Intermediate level experience with ESRI (ArcGIS Desktop/Pro, ArcGIS Online, ArcGIS Portal), MS Office Suite (particularly Excel, Access, PowerBI), Land Management/Permitting software (Accela preferred), Electronic Document Review software (DigEplan preferred)
- Experience with website administration (Open Cities web platform a plus), Adobe Creative Suite (Adobe Illustrator, Photoshop, InDesign, Acrobat Pro), US Census DATA online search engine (previously American FactFinder), management and/or supervisory experience a plus.