City of San Jose – Planning Technician

Planning Technician, Department of Planning, Building & Code Enforcement (PBCE)

Requisition Type (Standard/Special/Expedited): Standard

Job Code: 4111

Standard Hours: 40

MEF, non-exempt, range, $26.18-$31.80 / $54454.40-$66144.00 (Form 700: No)


About the Department

The mission of the Planning, Building, and Code Enforcement Department is to facilitate the preservation and building of a safe, attractive, vibrant and sustainable San José through partnership with and exceptional service to our diverse communities and customers.

The award-winning Envision San José 2040 General Plan expresses the City’s ongoing commitment to a leadership role in the advancement of an innovation-based economy, the development and implementation of environmental policies, and the utilization of land use planning best practices to shape San José’s future. As the 10th largest city in the United States, San José’s Planning program provides exciting opportunities for Planners to make significant contributions and advancements to the profession in the areas of development review, ordinance and policy work, data analytics and mapping, community-based plans, environmental review, and other General Plan implementation activities.


San José California is a unique place, playing a vital economic and cultural role within North America. San José is fortunate to be the largest and most urban city within Silicon Valley, known for the nation’s largest collection of leading innovative companies. San José is also home to an energetic, talented and diverse population and is located within the beautiful San Francisco Bay Area with an abundance of good weather.

At the same time, San José faces many contemporary challenges common to other American cities, including the need to address the effects of the rapid suburban growth that took place after World War II, improve the overall urban design and connectivity of the City, foster all modes of transportation, and ensure a sustainable future growth pattern with individual land use decisions that meets the City’s environmental, economic, social, and fiscal goals.

Position and Duties

The Planning Division is divided into the following four sections:

– Long Range Planning – General Plan Updates, Urban Village Plan Development, Ordinance & Policy Updates, Research and Data Management

– Environmental Review – Review of Environmental Clearances, CEQA Compliance Review of Development Projects, Historic Preservation

– Development Review – Entitlement of Zonings and Development Permits, Community Outreach

– Permit Center – Front Counter/Public Information, Plan Check Conformance, Review for Development Projects, Zoning Compliance

The Planning Technician is responsible for completing the initial processing of development applications, including but not limited to calculation of development fees, determination of application completeness, data input into the City’s permitting database, creation of maps and graphics, and other related tasks. The Planning Technician is also responsible for assisting customers with basic planning and application questions.

Typical duties may include but are not limited to:
– Staffing the permit center’s public information counter.

– Processing basic planning applications and public information letters.

– Creating maps, graphic illustrations, and other planning materials primarily using computers.
– Creating and maintaining documents using the Adobe Suite and Microsoft Word, databases and spreadsheets, and geographically based information in map and database form.

– Provide technical support for public hearings, including Planning Commission, Historic Landmarks Commission and Planning Director’s hearings.

Minimum Qualifications

  1. Education: High school diploma, General Education Development (G.E.D.) Certificate, or California Proficiency Certificate or equivalent.
  1. Experience: Two (2) years of technical experience using a personal computer to create word processing documents, computer graphics, databases, spreadsheets and maps OR associate degree from an accredited college with an emphasis in a technical field such as computer science, geographic information systems, computer graphics, or architectural drafting with a completed coursework in each of the following software applications: word processing, computer graphics, databases, spreadsheets and maps.
  1. Licenses or Certificates: Possession of a valid California driver’s license may be required.
  1. Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.


The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include:

Job Expertise: Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Knowledge of the principles, practices and purposes of municipal planning; Ability to prepare a wide variety of graphic presentations of moderate difficulty, including tables, charts, diagrams and illustrations of statistical and written materials; Ability to create word processing documents, computerized databases and spreadsheets and maps of moderate difficulty; Ability to prepare legal descriptions; Knowledge of the techniques of interpreting statistical data by charts and graphs.

Communication Skills: Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.

Customer Service: Demonstrates the ability to anticipate customers’ needs and deliver services effectively and efficiently in a timely, accurate, respectful and friendly manner.

Conflict Management: Uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people, by presenting the facts, analysis, and conclusions or solutions that show command of content and perspectives and interests of the audience.

Decision Making: Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

Problem Solving: Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome

Reliability: Completes quality work assignments in a timely and efficient manner; fulfills responsibilities and maintains confidentiality as appropriate.

Team Work & Interpersonal Skills: Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Selection Process

The selection process will consist of an evaluation of the applicant’s training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical/writing exercise.

You will be prompted to answer the following job-specific questions during the online application process. Please note that there is a 4,000-character limit, including spaces, for each text response.

  1. Do you possess a high school, General Education Development (G.E.D.) Certificate, or California Proficiency Certificate? If so, what is your highest level of education?
  2. Do you have two (2) years of technical experience creating Microsoft Word and PowerPoint documents, computer graphics, database, spreadsheets, and GIS maps? OR an associate degree from an accredited college with an emphasis in a technical field such as computer science, geographic information systems, computer graphics, or architectural drafting with a completed coursework in each of the following software applications: word processing, computer graphics, databases, spreadsheets, and maps. If yes, please describe your technical experience
  1. Do you have experience working with customers in a professional setting? If yes, please briefly describe your responsibilities and length of experience.
  1. Do you have experience working with applicants of development permits, including application intake and providing general information to the public? If yes, please briefly describe your responsibilities and length of experience.

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration.

If you have questions about the duties of these positions, selection, or hiring processes, please contact Paige To at

Additional Information

-Link to Benefits page

-Link to Department website

To apply, please complete an application via the City of San Jose’s website at The application deadline is March 13, 2018, 11:59 PM. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application.  If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided.  IF YOU DO NOT RECEIVE THE CONFIRMATION, please email and we will research the status of your application.